How Do I...
Useful Contact Details
Appointments
Telephone lines are open from 9.00am each day for appointments, Bloxham surgery opens at 8.00am and Hook Norton at 9.00am.
You are welcome to choose to see any of the GPs or nurses. When you request an appointment please let the receptionist know who you would prefer to see. When you arrive for your appointment please remember to check in with the receptionist.
Each appointment is for 10 minutes and if you require an extra long appointment and wish to discuss a number of problems please let the receptionist know when booking. This will help the doctor to keep to time and avoid keeping patients waiting for an excessive length of time. There will always be occasions however when the doctor is running behind, perhaps having been called out on an emergency or a particularly complicated consultation, when this happens the receptionist will let you know and we appreciate your understanding and patience.
Home Visits
If you are unable to come to the surgery a doctor will visit you but please try to request the visit before 11 am.
Telephone Advice
If you would like to speak to a doctor please leave your number and a message with the receptionist. The doctor will return your call as soon as possible; sometimes this may be at the end of surgery. Our practice nurses are also available to give advice over the telephone. NHS Direct is also able to offer 24 hour telephone advice.
Out of Hours
If you require a doctor outside surgery hours telephone the surgery in the normal way and you will hear a message offering the option to divert to our out of hours service.
NHS Direct
NHS Direct can be contacted 24 hours a day for free expert health advice and reassurance. Telephone: 0845 4647
Doctors' and Practice Nurse Surgeries