Telephone lines are open from 9.00am each day for appointments, Bloxham surgery opens at 8.00am and Hook Norton at 9.00am.
You are welcome to choose to see any of the GPs or nurses. When you request an appointment please let the receptionist know who you would prefer to see. When you arrive for your appointment please remember to check in with the receptionist.
Each appointment is for 10 minutes and if you require an extra long appointment and wish to discuss a number of problems please let the receptionist know when booking. This will help the doctor to keep to time and avoid keeping patients waiting for an excessive length of time. There will always be occasions however when the doctor is running behind, perhaps having been called out on an emergency or a particularly complicated consultation, when this happens the receptionist will let you know and we appreciate your understanding and patience.
The practice has a chaperone policy which allows for patients to be appropriately chaperoned during certain consultations, please ask a receptionist if you would like to request a chaperone when booking your appointment or the clinician at the time of your consultation.
If you would like to speak to a doctor please leave your number and a message with the receptionist. The doctor will return your call as soon as possible; sometimes this may be at the end of surgery. Our practice nurses are also available to give advice over the telephone. NHS Direct is also able to offer 24 hour telephone advice.
If you need non urgent medical assistance when the surgery is closed, either call: